Some regular readers and followers of CTS may be interested in the Australian Competition & Consumer Commission’s newly released Online reviews: a guide for business and review platforms.
These address knotty issues of all sorts raised by dodgy behavior by reviewers of various stripes on blogs and at sites such as Urbanspoon, as well as equally dodgy behaviour by business owners in their attempts to manipulate this newish and mostly unregulated media landscape.
Melbourne Gastronome has done a splendid analysis full of commentary here.
I have yet to read these guidelines line by line.
And smugness is unattractive.
But still, after a cursory reading, I feel CTS has a clean bill of health – or sufficiently so for me anyway!