Mall rice goes nice … well actually, it’s just OK

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Rice Workshop, Highpoint. Phone: 9318 8368

Highpoint, two days before Christmas?

Clearly, I am out of my mind.

But I don’t feel like driving to Carlton or getting the train to the CBD.

I want to get a couple a couple of Stephen King books for Bennie, and a few bits and pieces for other folks and other reasons.

Where else am I to go?

Bookshops, western suburbs – not the strongest of relationships.

I am delighted and surprised to find the crowds light-on and chilled-out – hey, this is way better than your average Saturday in here!

After securing my books – including a prime piece of holiday season escapist trash for myself – I start hankering for lunch, and wondering if there is anything around acceptable in the same way this place and this place are.

Putting the word “workshop” in a franchise outfit’s name is a wheeze, of course, designed to suggest there’s something going on beyond shopping centre food.

That’s not the case … but you can eat well here, based on the yumminess of my chicken katsu curry bowl.

 

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I’m very glad I’ve ordered the regular size for $7.90 rather than the large for $9.40, as it’s a big serve that I fail to fully consume.

There’s a generous number of well-cooked, crunchy chicken pieces.

The smooth Japanese-style curry gravy is mildly spiced and has a few chunks of carrot in it.

The whole deal is topped by some crunchy pickled ginger.

Not bad!

As well as the made-to-order range of rice, noodle and salad dishes, the display cabinet at front hosts a number of fried and grilled items.

On the basis of …

 

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… a dismal tempura prawn and …

 

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… a bitter-tasting seaweed salad, CTS recommends sticking with the bowled line-up.

That way you’ll avoid the typical shopping centre plastic overkill as well!

Check out the Rice Workshop website – including menu – here.

 

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Good Vietnamese in a good spot

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Mamma Cho’s, Shop 1/419 Gordon Street. Maribyrnong. Phone: 9318 8691

You won’t find anything much different that can’t be had at a recognised Vietnamese precinct such as Footscray or St Albans.

But Mamma Cho’s, sited at the Edgewater shopping “centre”, is on to a pretty good thing, we reckon.

The place is crisp and attractive.

The service is friendly.

There’s a heap of parking, even on a busy Saturday.

And, perhaps most attractively, Mamma Cho’s is nicely situated at what is for many CTS readers a handy, easy stop between either going to or returning from Highpoint or other shopping chores over that way.

 

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OK, we skipped Saturday breakfast, which may have sharpened our appetites somewhat … but still, we loved our lunch of simple, regular Vietnamese food of the kind we’ve enjoyed countless times.

My crispy skin chicken with tomato rice (com ga chien don com do, $11.50) was just right, the egg-studded rice nice and fluffy, the chook coming easily from the bone and the soup/broth hot and not too sweet.

Upon request, the sweet chilli sauce was replaced with the much-preferred (by me) soy sauce studded with fresh red chilli slices.

 

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Bennie liked his beef pho ($11).

Having tried it on a previous visit, I can attest to its quality.

 

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Getting Roll’d at Highpoint

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Roll’d, Highpoint, Maribyrnong

We’ve only observed the unrolling of the Roll’d phenomena through the media, but it’s been easy to be impressed.

Here’s some brilliant entrepreneurial spirit at work packaging genuine Vietnamese tucker into the template of the sort of franchise concept that is proving good food and fast food don’t have to be mutually exclusive.

But now there’s a branch office installed in one of the Highpoint food courts, the matter is no longer an abstraction.

We approach with an open mind but resolve to cut this mob absolutely no slack whatsoever when drawing comparisons with what’s available on the real Vietnamese streets of Footscray or Sunshine.

We order a bowl of mixed chicken and beef “Uncle Pho” ($9.90) for me and the “Street Elite” combo ($11.90) of a cup of mixed pho, a BBQ chicken banh mi and an iced tea for him.

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THE HALF EMPTY VIEW

All the implements and containers – chopsticks, spoons, bowl, mug, sauce tubs and (of course) the serviettes – are disposable.

There’s not a thing that’s reusable about our lunches.

The bread roll used in creating Bennie’s banh mi is OK but also a tad on the doughy and squishy side.

It’s not crusty like a banh mi roll should be.

It more resembles the sort of bread rolls served up by the Subway branch right next door.

What’s more, had it been purchased on its own, it would’ve cost us $7.20 – in other words, about twice the amount the same order would cost in ‘Scray central.

The meat in my pho is drab and there’s no accompanying plate of bean sprouts and herbs, while the dish as a whole lacks zing.

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THE HALF FULL VIEW

On the other hand … the proof here is in the seeing, smelling and tasting.

Cracking Bennie’s baby open, we discover the banh mi looks the part, smells the part and tastes wonderful.

This is real-deal banh mi of surprisingly high quality – and the uncrusty bread and price be damned.

The same goes, with somewhat lesser impact, with my pho.

Most importantly, the broth is dinkum although a little on the sweetish side for me.

But nevertheless, this really is pho – albeit at the average-tending-to-medicore end of the pho scale.

And at $9.90, it’s priced somewhat closer to ‘Scray than Bennie’s banh mi.

Bennie’s mug of pho is of a pretty decent size for soup that’s part of a combo deal.

THE VERDICT

It’s all about perspective, about – literally – where you’re coming from.

In this instance, we headed to Highpoint specifically to eat at Roll’d.

We’ll not be doing so again.

Why would we, when the same food done so much better and cheaper is easily available?

Ahhh, but if we happen to be at Highpoint on other business and food is desired … we’ll be happy to sup at Roll’d once more.

Because it’s better than everything else that surrounds it in the shopping centre’s “atrium” food court and is right up there with Dumplings Plus as the best available at Highpoint in general.

The full Roll’d menu and pricing can be viewed at both the company’s website and Facebook page.

 

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Best food at Highpoint? We think so …

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Dumplings Plus, Level 2, Shop 2518, 120-200 Rosamond Rd, Maribyrnong. Phone: 9318 4933

It’s only a shopping centre, but Highpoint has its strengths.

Today one of them becomes very apparent to me.

I am wrangling two lively boys for the next six hours or so, and the weather radar tells me the likes of fresh-air frolics at Point Cook Homestead or Altona Beach are simply not going to be workable let alone enjoyable.

So off we go to the Great Maribyrnong Retail Shrine On The Hill – where there may be a school holiday cast of thousands but where we will be dry and warm.

Some fruit & veg shopping, checking out the book and games shops, lunch at Dumplings Plus … a perfectly acceptable and pleasurable way to fill a few hours.

Since our first visit, we’ve being hearing mixed reports about the new dumpling joint in the new food court section of the centre.

Truth is, we’ve had a few ups and downs ourselves.

We earnestly suggest, for instance, that if you’re looking for laksa that you’d be well advised to look elsewhere.

Nevertheless, Bennie and I have lucked upon some fine dishes on separate visits – me, solo, and beef brisket soup; Bennie with his mum and their dumplings with chilli.

So we’re intent on trying both again and comparing notes in the company of Bennie’s school buddy.

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My earlier encounter with beef brisket soup ($9.80) had involved an incredibly deeply and lustily flavoured broth and heaps of dark, well-cooked and virtually fat-free meat.

Today’s outing seems rather anemic by comparison but is still quite respectable.

So it goes with dishes – bo kho is another – that vary depending on the freshness or otherwise of a particular batch. And with freshness not always being a good thing.

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Our dozen steamed dumplings ($9.80) come as half pork, half vegetable, not that we can tell the difference – it’s a lottery!

But both kinds are good in a chewy, rustic way.

I am bemused, though, by the sauce in which they swim.

This seems way more about soy and hardly at all about chilli, with only the mildest of spice kicks detectable on about every third mouthful.

So even on a good day, it seems, Highpoint’s Dumplings Plus can be a hit and miss proposition.

But it’s still, for us, the best eats to be had there.

Although we are aware that for many folks, that’s no sort of marker at all.

Management may like to revisit its seating policy.

As we arrived and ordered at the front counter, a group of three women were “reserving” a table each as they awaited friends.

When we left a half an hour later – and having eaten our lunch with three of us crammed onto one of the tiny, exterior two-seater tables – only one of their pals had arrived and they appeared to be a long way short of ordering, never mind actually eating.

At such a popular eating spot with no lack of customers and extremely high turnover, this seems a bit rich.

Perversely, we drive home in bright sunshine.

So very Melbourne!

A westie room with a killer view

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Lakehouse Restaurant, 55 Cumberland Drive, Edgewater. Phone: 9317 3649

Edgewater, a brand new suburb, is served at the top of its hill by a number of commercial enterprises, including a fish and chip shop of which we’re fond.

There’s eateries of the Malaysian and Thai persuasion, an Aldi outlet and a few other places we’re yet to sample.

Down the hill, at water’s edge so to speak, the feel is different.

Despite the many houses and apartments, the place seems to have a ghost-town vibe.

Where are all the people?

There’s a creperie and cafe/restaurant/deli, both of which we’ve hit for coffee without being tempted to go further.

But despite the slightly forlorn vibe, Bennie and I have taken to enjoying the undeniably gorgeous setting along the waterfront, quite often going for a ramble in the downtime between the school day ending and rugby practice starting across the road.

And when we’ve been hanging out here, we’ve always wondered about the large space at the river’s end of the main apartment building.

Obviously designed with a restaurant operation in mind, it perennially looked unloved and desolate.

In our minds, there seemed little chance of this neighbourhood having any kind of pizzazz while it remained so.

So we were delighted to hear from a local that the place was destined – in a few days’ time – for a new life as a living, breathing, operating restaurant.

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A few days later, during the week’s second footy practice, I take the opportunity to check the place out, in the process meeting manager George and maitre’d Lisa and snagging an invite to the coming Saturday night’s “soft launch” (full disclosure below).

Lit up and looking beaut on a chilly but windless winter night, the place is an eye magnet. Come spring time and summer, the outdoor seating on the Lakehouse balcony will surely become one of the great westie haunts.

I do worry, though, about the ability of this new enterprise to throw off the downbeat baggage of several year’s of inaction and non-use. Such things can take a while to overcome.

So I’m delighted to find that relatively early on a Saturday night the place has a cheerful buzz going, with about half the tables taken.

Lisa tells me some of the customers are friends or family of the Lakehouse crew, but plenty more are curious walk-ups or locals eager to check out this new arrival.

If I lived in this neighbourhood, I’d be hitting Lakehouse pronto, too!

The service and welcome are fine, and everyone seems to have a spring in their step.

The restaurant interior seems rather flash, yet on the other hand the are no airs and graces going on here.

The napkins are paper and there’s two wall-mounted TVs, one showing footy and the other cricket.

Likewise with the food offerings, represented by a shorter opening night list that will expand come the place’s official opening in a few days’ time, taking in the pizza oven offerings along the way.

Think solid bistro tucker with an Italian influence, the main course pricing of $22 to $34 seemingly pitched at getting the locals to think of the joint as a regular option rather than just as a swish night out.

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Crispy calamari served with a fennel, orange and cherry tomato salad ($15) is just fine.

The calamari is low on crisp but as tender and flavoursome as calamari gets. The salad works, too, helped by a smooth dressing that is both creamy and light.

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My two handsome bones ($28) are everything lamb shanks should be – really pungent with sheepish flavour, generously meaty and with the flesh falling from the bones.

The garlic mash has a slightly bitter edge to it, but both it and broccolini play nice second fiddles to the tremendous shanks. A greater quantity of juice/gravy would’ve hit the spot with me, though I know that’s not bistro style.

I’ve enjoyed my meal heaps but wonder about how good a seafood pasta might be at such a place – and whether there’ll be a hamburger on the regular menu.

Lakehouse Restaurant will be open for lunch and dinner from Wednesday to Sunday and for breakfast from 8am at weekends.

Disclosure: Consider The Sauce was provided a meal without being required to pay by Lakehouse management, which did not know which dishes would be ordered. No editorial input was sought or given.

 

NOTE: The menus below represent the Lakehouse opening night offerings – the regular menu will be along the same lines but, I’m told, longer.

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Hell, yes – dumplings and more at Highpoint

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Dumplings Plus, Level 2, Highpoint

Context is everything …

As Bennie points out, the food we’re enjoying at Dumplings Plus is not necessarily the best Asian tucker we’ve had, but … within the context of Highpoint, it’s nothing short of a sensation.

We’re pretty cool with the whole ambiance of the new additions to Highpoint, particularly when contrasted with the drabness one of us is experiencing at Airport West.

What we have been missing is somewhere to eat in the new food precinct that really sets our hearts thrumming.

Dumplings Plus is it.

While pursuing arts of the martial variety in the city, we’d visited the Swanston St Dumplings Plus several times, so know what to expect in our own backyard.

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We are less certain about the wisdom of fronting up for a feed on a Sunday bang on lunch time.

For sure, it’s busy – this is the place’s fourth day and the honeymoon is definitely on.

The queue for takeaway is never less than 10 deep. There’s waiting time, too, for tables – many of them communal – but so great is the turnover that no one seems to be waiting for more than a few minutes to be seated.

Waiting time for food is a different matter, though no problem.

Several of the dumpling options we attempt to order have sold out, and we’re told 10,000 of those we do order had been sold the previous day.

The staff members are coping well, with smiles all round.

Being of keen appetite, we order a couple of starters from the takeaway display to get things moving with immediacy.

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Big vegetable curry puffs ($2.50) are superb, with wonderfully rich flaky pastry encasing a mildly spiced potato-based mix.

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Sichuan pork noodles are “nice”, opines Bennie.

Heck, I reckon they’re better than that.

I’m unsure if the noodles are hand-made in-house – they seem to be devoid of the irregularities of the strands we enjoyed at the CBD branch – but it doesn’t matter a bit.

Combined with a spicy broth that has enough heat for dad and not too much for lad, there’s green onion, bok choy, pork mince and lots of chopped black Sichuan pickles.

The whole dish has a marvellous and deep smokiness.

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Pan-fried pork dumplings ($11.80 for 10) are showing the effects of the restaurant’s fever pitch activity and high turnover – but only in a real nice, rustic way. Disappointingly, like our curry puffs they come served on plastic.

They’re blazing hot on arrival, with bottoms that are both crisped and chewy, tops that are just chewy alone and nice innards of porky mince.

It’s obvious Highpoint’s Dumplings Plus is an immediate hit – like everyone around us, we’ve had a swell time.

And it’s beyond doubt we’ll be back soon.

Dessert Story

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Dessert Story, Shop 1110, Highpoint, Maribyrnong. Phone: 9317 3889

Pumpkin pie?

OK, I can get with that.

But red beans, taro, barley, lotus seeds and dried bean curd? With sugar?

Nup, not my thing.

While Bennie and I are often reading from the same page when it comes to food, and even non-food reading material, there IS a big gap between us when it comes to Asian beverages and desserts.

That gap is well illustrated by a post-movie visit to Dessert Story that is a sort-of dare to his father by Bennie, who has embraced this fare with gleeful zeal.

From what I’ve been able to discover, Dessert Story is an Australian company that has outlets at shopping centres and elsewhere across Melbourne, with one in Adelaide and many more no doubt to come.

They offer what they describe as “the best of Taiwanese and Hong Kong home-style” desserts.

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From the Taro Series, Bennie gets honey beans, coconut jelly and pearls ($6.80)

I sample each and every element of his dessert. The textures, the feel, everything about this seems so wrong to me – this FEELS like dinner!

Especially the beans …

“That is very, very weird,” says dad.

“This is very, very yummy,” says Bennie.

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My own mango pomelo sago in mango juice ($6.80) is a much more conservative selection, and one that accordingly tastes and feels like what I am used to thinking of as “dessert”.

It’s OK but doesn’t really rock my world.

I ask Bennie if I’m missing the point here – that to really get with the spirit of such fodder I should stop being such a wuss and go for the most outlandish dish I can find.

“Yep,” he says.

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Salsa’s Fresh Mex Grill

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Salsa’s Fresh Mex Grill, Highpoint, 120-200 Rosamond Rd, Maribyrnong. Phone: 9317 4623

After expressing our somewhat surprising – to us – affection for the works of Guzman y Gomez, a friend suggested we check out Salsa’s, housed in the very same shopping centre.

So I did.

Unfortunately, it’s hard to resist making a direct comparison between the two fast-food Tex-Mex outlets.

For starters, while Guzman y Gomez is set up in such way as to at least make a handy grab at sustaining its own vaguely groovy ambiance, Salasa’s has no such luck.

It’s situated right out there, just another outlet in a giant, circular shopping centre food court of little or no soul.

As well, the menus of the two places are remarkably alike.

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Corn chips and guacamole ($4.50) are OK.

The corn chips may be crisp, but they are about as bland as corn chips can get – one extreme of corn chippery, with the toxic likes of Doritos at the other.

The guacamole is of the smooth, blended variety with some texture from red onion and a little tomato.

But it’s not as swell as the chunky stuff at Guzman y Gomez.

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My original beef burrito ($8.95) is a stodgy disappointment.

My fault – the use of the phrase “Texas beef” should have alerted me to the use of ground meat; I should have opted for a burrito that had real meat and black beans.

As it is, my burrito is very heavy on the rice with no discernible cheese element. I can see some fresh stuff like tomato and onion but can’t taste or feel it.

The “Texas beef” is OK – a bit like a cross between chilli con carne and bolognese – but just seems a little weird in a heavy-going burrito that goes unfinished.

 

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Guzman Y Gomez Mexican Taqueria

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Guzman Y Gomez Mexican Taqueria, Highpoint, Maribyrnong. Phone: 9988 1401

We attended the opening night of Guzman Y Gomez at Highpoint to take advantage of and really enjoy the free burritos.

We’ve been back several times since.

But this unusual – for us – Sunday dinner trip feels a little different.

We’ve been unable to decide between his preferences – spicy Asian or Indo-Chinese in Footscray – and my own for something a little less familiar, further afield and/or blog-worthy.

We pull over for a quick tactical discussion and then we’re happily off to Highpoint.

And we’re not going because other chores have taken us to Highpoint.

Nor is it about Bennie’s dad giving his son an always desired fast-food experience.

No, we’re headed this way because we really, truly do enjoy the food here.

This seems something of a revelation – who would’ve thunk it?

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The guacamole (plastic tub) and corn chips (paper bag) cost $5 and are super.

It seems a little surreal to be eating something as fresh and tasty as this gorgeous, chunky guacamole amid such a typically fast-food ambiance.

The corn chips have changed and no longer have such a distinctive thickness or texture. These are still good and crunchy, though. They appear to be unsalted – but we prefer that over too much salt.

And we love them not only dipped in the avocado dip but also in the zippy, smoky, complementary chipotle Tabasco (plastic tub).

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Bennie gobbles up his beef quesadilas ($8.50, cardboard tray) with gusto and relish.

They appear to be a bit skimpy on substance to me, though.

Especially when compared to the house burritos.

Indeed, so good and hefty are these that I have long since abandoned the full-size models for the “mini” version.

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My “mini” pork chipotle burrito ($6.90, cardboard tray) is fantastic.

The pork is tender and not so spicy, while the rice and black beans are in just the right proportions.

And as with the avocado, so it is with the cheese in my burrito – who ever heard of eating cheese in a fast-food joint that has really good, significant flavour of, um , cheese?

We treat ourselves to a couple of Jarritos – Mexican cola for him, guava for him. And even these seem a pretty fair deal at $4 each in light of the amounts charged at franchise joints for regulation non-fancy soft drinks.

We reckon Guzman Y Gomez is superior to a similar operation at Southern Cross station and another that has been hitting the west lately.

 

Rockfish

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Rockfish, 3/46-48 Edgewater Blvd, Maribyrnong. Phone: 9317 3474

We feel quite well served when it comes to hamburgers OR fish and chips.

When it comes to hamburger AND fish and chips – that is, our preferred combo of the former for him and the latter for me – things are not so rosy.

Ripples is fine but Moonee Ponds is a bit of stretch for the spontaneity and instant gratification that seems to go with this kind of food.

Could be then that Rockfish could become our regular haunt when the mood is upon us.

It’s part of a food precinct that has sprung at Edgewater, about midway between Highpoint and Footscray. There’s also Thai and Malaysian eateries and a specialist dessert place joining other outlets that have been there a while.

Happily, there seems to be heaps of parking.

Rockfish is a straight-up fast food joint that’s clean and sparkling and has two tables inside and outside facilities, too.

We order, for our Sunday lunch, our “usual” – burger with the lot for Bennie, fried fish of the day and coleslaw for me, chips to share and a can of soft drink.

Our chips are thoroughly excellent – salted just right, unoily, crisp, perfect.

There’s far too many of them, though.

We got a medium order ($4.50) when a small ($3) would’ve done. We wish we had been asked.

Bennie is entirely happy with his burger lot ($7.50).

He tells me he really likes the fact his meat pattie has a crispy exterior.

He also later, when pressed, says it’s a “10 out of 10” job.

His more hard-nosed dad advises taking that assessment on board with caution, but still …

The coleslaw ($3.50) is quite unusual by the usual standards of such places.

The vegetable components are fresh and crunchy.

The mayo dressing is neither too gloopy and gluggy or too runny, one of which is almost always the case.

In fact, the dressing is quite sticky and adheres to the vegetables really well.

I find it a bit on the dry side, though, but Bennie like it, which is a plus.

My fish ($6), flake, is of modest proportions, but the batter is fine and sticks to the fish.

The fish itself is divine – lovely and juicy and flavoursome.

In terms of containers and implements, we are provided a mix of real crockery, plastic and cardboard.

On the one hand, we envy the locals here having such a competent fish and chip shop close at hand.

On the other, it’s no bad thing we have to think about such fodder and then drive to obtain it, lest such fare become more than just an occasional treat.

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Guzman Y Gomez Mexican Taqueria

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Guzman Y Gomez Mexican Taqueria, Highpoint, Maribyrnong. Phone: 9988 1401

So a Mexican fast-food franchise is setting out its shingle at Highpoint.

It’s opening day and they’re giving away burritos for four hours.

Bennie is as excited as all get out.

It’s a happening, it involves free food, it’s at Highpoint – and some of his school friends have been talking about it.

My own expectations are more measured.

I have dark visions of unruly mobs, security guards, burritos that are mini.

As well, footy practice has endured until 7pm, leaving us a bare hour of free burrito time.

On the other hand, who knows?

I have a sneaking suspicion that food of this kind may not be too much different from that of some of the fancier and far more trendy and expensive Latin American eateries blossoming all over town.

My fears are allayed immediately upon arrival.

There’s a party time atmosphere going on but there’s no mad mobs, the mariachi band is in full voice and happy to ham it up for the crowd, and our order is taken within a minute.

Sadly, because of the opening night bash, we are thwarted in our desire to run through the side dishes such as black beans.

All we can get are a guava Jarritos, some corn chips and guacamole – and a burrito apiece, of course – for a grand total of $9.

The corn chips are very nice – they seem to be unsalted and more like the cake-y variety supplied by Taco Truck.

The guacamole is really good – fresh for sure, and a nice coarse mix.

Hey, this is starting to be a fine time, indeed!

Our burrito number is called just a few minutes after our order is placed and Bennie is at the counter to grab it.

Beef guerrero (mild) for him, spicy chicken guerrero for me.

Our burritos are foil-wrapped, with soft tortillas inside.

I heartily appreciate the fact they’ve been so cannily wrapped that the juices never even get close to leaking out the bottoms – right until the last bite.

Unlike, for instance, your typical kebeb!

Bennie barely pauses for breath while downing his beef number with gusto.

I may hear the odd “Good!” or “MMMmmmm” in the eating process, but I certainly hear a loud affirmation after his work is done.

“I reckon that’s the best burrito I’ve ever had,” he opines.

When I get into my chicken job I find out why.

Putting aside any and all notions of authenticity, this is some really, really good stuff.

The charred chicken flavour comes through, and the black beans, cheese, rice, salsa and pico de gallo all work together really well. There’s a mild chilli kick, but not in every mouthful

I couldn’t be happier or more surprised.

Maybe even a little bit shocked.

Whether these will look quite as good when the full $10.50 is being charged, without sides or trimmings, remains to be seen.

I reckon they may well do so. They’re a pretty good size, even at that price.

This place replaces a branch of China Bar we will not miss in the least.

And its neighbours are the usual suspects of Pancake Parlour, La Porchetta, Nando’s, Grill’d and the like.

Providing they maintain the quality, I can’t imagine them doing anything less than brisk business.

We’ve had a ball on opening night and really enjoyed the atmosphere.

Check out of the full menu options at the company website here.

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Highpoint: Into the belly of the beast …

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Part of the current cooling system at Highpoint shopping centre.

 

Coming from a mechanical engineering and airconditioning background, centre manager Scott Crellin is happy to confess that the Highpoint cooling system is his kind of “thing”. He says that while the existing system is about 15 years old, it’s still significantly more efficient than rows of single-unit rooftop units, as still seen in many smaller and older shopping centres. He tells me the system servicing the $300 million extensions will be significantly better again.

Western suburbs musicians and artists – Scott Crellin is interested in hearing from you.

Scott is centre manager of Highpoint.

His phone number is 9319 3320.

This invitation comes near the end of a wide-ranging conversation I have with Scott and centre development manager Mark Pheely.

While they have stressed at every opportunity the commitment of the centre and parent company GPT to community engagement and sustainability, they are happy to confess they are largely unaware of the depth and breadth of western suburbs arts culture and that there is plenty of scope for new ideas and new people.

“We’d love to be looking at more live performance events,” Mark says.

Our meeting is the result of a letter I sent to Highpoint lamenting the colossal wastage inherent in centre food courts’ use of plastic cutlery and crockery.

Scott, as centre manager, sent a nice reply detailing the centre’s efforts to be good guys and issuing an invitation of a meeting and tour.

Centre manager Scott Crellin and development manager Mark Pheely with the Highpoint development plans.

Of course, no amount of sincere talking or a close-up look at the inner workings of the centre are ever likely to turn myself or anyone else – including several Consider The Sauce visitors who posted rather caustic comments – into paid-up members of the Highpoint fan club.

Nevertheless, I enjoy hearing the two men talk about the challenges the centre faces and their pride in working for GPT.

I may never be an outright Highpoint lover, but it is a significant institution in my community, one that won’t go away if I pretend it isn’t there.

And my engagement with Highpoint could well go deeper if some of the many musicians I know live in the west were to start providing some cool sounds there and gain some paying work in the process.

How about a Highpoint Music Festival?

For many people, I suspect that what they tell me will fall firmly into the “Well, they would say that, wouldn’t they?” category. But all I can do is report what I am told.

I am fascinated talking to these two blokes about their work and the often competing demands – consumer, shareholder, legislative – they confront on an almost daily basis.

They both firmly believe their company is far advanced in terms of sustainability of rivals such as Westfield.

The Highpoint development project.

 

Regarding the existing centre, they find themselves mostly looking at areas where they can have an impact in an establishment that has been around since the mid-’70s and a business that was formulated many decades ago when cars were big, petrol was cheap and recycling was unheard of.

They feel hampered, too, by the absence of local recycling infrastructure.

Regarding the specific issue of plastic implements and plates in the food courts, I put to them a question posted by Consider The Sauce visitor Janet: Have they done both a life-cycle analysis and a benefit-cost analysis of real crockery and collective washing?

The answer is yes – about five or six years ago.

At that time such a move was deemed unviable but they concede that perhaps it’s time to address the issue again.

As with so many other things – car safety and pharmaceuticals, for instance – it seems the existence of technology and processes is by itself not sufficient. The tipping point only comes when a move forward becomes firmly viable and, indeed, necessary in a business sense.

“There are limits to what we can do,” Mark says. “The Trade Practices Act means we can’t actually force tenants to use proper crockery. The tenants that do so, that’s their decision.

“A change like this would involve decisions about who pays. And with the fast-food market being super price sensitive, the difference between a $10 meal and a $11.50 meal is really significant.”

Centre management has some oversight jurisdiction over menus, but other than that the individual food court tenants run their own businesses as they see fit.

I am a little surprised and somewhat heartened to learn that despite the “same-iness” of food offerings from centre to centre, almost no pre-prepared food is brought in to Highpoint.

I tell them that from a perception point of view, the departure of Borders and Angus & Robertson has made – for myself and many others – Highpoint seem like a much more unpleasant place.

(There is, by the way, a new but very small bookshop called The Last Page in the same wing as Target.)

They rue the departure of Borders, but rightly say it was out of their hands.

They concede, too, that any replacement on a significant scale is unlikely given the turbulence the publishing industry is experiencing.

As in hospitals and the like, the lines are used to delineate different kinds of recycling.

Highpoint is one of about 18 centres run by GPT around Australia.

On site there 30 or so GPT staff, about 300 service staff covering areas such as security, cleaning, pest control and landscaping. The centre has about 400 stores.

A $300 million development project is currently underway.

This will see stores under the David Jones and Woolworths banners, 100 more individual traders and extra parking for 100 cars.

Stage 1 – comprising a full-line Woolworth’s supermarket,  Fresh Food Market, community spaces and carparking with Park Assist technology – is scheduled for completion late this year.

Stage 2 – two-level David Jones, 100 retailers including premium fashion, children’s precinct and 1000 new car spaces – is scheduled for completion in early 2013.

Development manager Mark becomes noticeably more animated when talking about the opportunities presented by the new project.

He says that on every level – electricity usage, recycling, airconditioning and ventilation, lighting and more – the new development will be a vast improvement on the existing structures.

A customer survey discovered that overwhelmingly people want the new developments to be something that “reflects the west”.

To that end, Mark is overseeing the use of more natural materials, including bluestone, timber, artwork and furnishings.

I finish my Highpoint visit with a Highpoint lunch – non-plastic variety, of course – before elbowing a couple of kids aside to have my photo taken with Homer.